Pave Tile Order Hand Made Terra Cotta Tile Wall and Floor Pavers

To Order Sample Packages: In each Collection, Sample Packages are available. These packages will allow you to view and feel the product you request, its color/design choices.

The sample packages are customized to your needs - depending on what Collection (color, size and decorative) you would like to see. Therefore, we request you call 1.800.239.6437 and speak to one of our associates concerning your sample package order.

The list below details the sample packages available for order. The contents and price for each sample package varies - but will provide you a comprehensive and reasonably priced package for which ever Collection you want to view. When calling to order your sample package, one of our Associates will discuss with you the sample package details and then customize your sample package in order to fit your needs.

Please call 1.800.239.6437 to order a Sample Packages of any of our Collections.

Inspection Upon Delivery: Immediately upon delivery, please inspect your tiles for accuracy of materials ordered, including quality, color and quantity. In the unlikely event that tiles may have been damaged during shipment, a freight claim must be filed with the delivering carrier within five (5) days of receipt of material. Any damage that is visible upon delivery must be noted on the freight carrier delivery receipt. All claims must be presented in writing to the delivering carrier with a copy to Pavé Tile & Stone, Inc.

The customer or customer's representative should inspect the tile before installation. Installation signifies acceptance and no adjustments can be made once the material has been installed. Material should be installed from all pallets or cartons to insure optimal blending of shade variation.

Lead Time: Special/custom orders of tile lead times can vary. We do not guarantee that all products will be in stock at any one time. Please place your order as far in advance as possible to ensure that all material is available when you need it.

Quantities: We at Pavé Tile & Stone, Inc. are here to help design your installation and to help estimate quantities. However, we will not be held responsible for final quantities. Your interior designer, architect or tile installer should provide you with quantities for ordering. We recommend you order 10% extra to use in cuts and to have on use for any future needs. Any additions or changes to the original order could delay the delivery date and may result in dye lot variation. We cannot guarantee color or shade matching from shipment to shipment.

Installation: Pavé Tile & Stone, Inc. does not accept responsibility or liability for installation, grouting, sealing or refinishing of any product. Variations in facial dimensions and thickness will be allowed as per industry standards. We are not responsible for improper alteration of the surface with sealers or grout, falling objects, misuse, abuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents.

Variation and Uniformity: Hand made terra cotta tile, hand crafted tile and stone will exhibit a wide range of tone within a given hue or color. Other inherent variations include size, thickness, and surface texture. The surface texture of hand made terra cotta tile will have variations including lime pops, rough and smooth surface textures and irregular surfacing. Hand made terra cotta tile will age and patina with wear and these imperfections as a whole do contribute to the beauty of a hand made terra cotta tile floor. Wearing of color and blending with the natural color of the clay contributes to the patina of the floor where the surface will become smoother and more leather like over time. Reclaimed terra cotta tile can have extreme variations in size, thickness and color. Samples received or seen on the website will vary in color, size and thickness to a degree with the tile received on site.

Returns: Special or custom order products cannot be returned. These orders are non-cancelable. Stock items can be returned with prior written authorization within thirty (30) days of receipt. All approved returns are subject to a 30% restocking fee, plus freight to and from the shipping location. We cannot accept returns on tile or stone that is in any way damaged or not in resaleable condition. Stock items must be returned in the minimum quantity sold. All care products, sealers and waxes are non-returnable.

Force Majeure: Pavé Tile & Stone, Inc. shall not be liable for any delay in delivery or suspension or cancellation of performance hereunder due to any causes beyond its control, including but not limited to, acts of Nature or government, delays in production or shipping and delays caused by strikes or accidents.